🔄 Returns & Refunds Policy

We want you to be fully satisfied with your purchase. If for any reason you are not, you may return it under the following conditions:

Right of Withdrawal

• You have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason.

Return Conditions

• Items must be unused, in their original packaging, and include all accessories.

• Personalized, engraved, or sale items are non-refundable, unless defective.

• Return shipping costs are the responsibility of the customer, except in cases of defective or wrong items.

Return Process

1. Contact us at dagniaprado@gmail.com with your order number and reason for return.

2. Ship the product to the following return address:

Diamond & Company Jewelry
4645 Gun Club Rd #3, West Palm Beach, FL 33415

3. Once the returned item is received and inspected, we will notify you by email.

4. Approved refunds will be issued to your original payment method within 5–10 business days.